Predatory
Healthcare Pricing
“Because
I Can”
Remember
Martin Shkreli? He is the New York vulture capitalist who bought the drug
company that makes EpiPens, inexpensive devices that can save your life if you
get stung by a bee and go into anaphylactic shock. That would have been
acceptable, except that Shkreli then jacked up the unit price five hundred plus
percent, putting Epi-Pens out of reach of many who need them. His justification
essentially was “I did it because I can.” He instantly became the poster child for
all that is wrong with American healthcare.
If
you think predatory healthcare pricing is limited to big cities in the East,
let me introduce you to Ascension Senior Living, a Catholic healthcare system
that provides long term care to the elderly, especially those with debilitating
diseases like Dementia, Alzheimer’s, Huntington’s and other independence
robbing cognitive maladies.
Those
who have lost the freedom to come and go to the fog of brain disease or injury
are often placed in long term care facilities called “assisted living” or
“memory care” units when they can no longer safely be cared for in the
community. Those confined to these facilities who have no money or limited
incomes can receive government assistance, usually funded by Medicaid, to pay
the cost of their care.
If
your grandmother was able to amass some retirement savings before becoming
afflicted with memory loss or the ability to make rational decisions and has to
be placed in “assisted living,” there is no government assistance until her
savings are depleted, so she pays the full cost of her care until her money is
gone.
Most
“assisted living” facilities accept both Medicaid funded and private pay
residents. Both are supposed to receive the level of care appropriate to their
individual needs without respect to who pays the bills. The rates charged to
Medicaid funded residents are regulated by state and federal rules. The rates
charged to those who pay their own way are not.
In
my retirement, I work part-time providing guardianship services by court
appointment for those suffering from diseases that impair their ability to make
decisions on their own and need someone to make fundamental decisions to make
sure they receive adequate care and treatment. Guardians can also be appointed
to manage the financial assets for those in their charge. Guardians must follow
an objective standard with respect to decisions made for their wards, both
personal and financial, that requires them all to be made with the ward’s “best
interest” as the foremost consideration.
In these
dual roles as a guardian, I am responsible for an 80 plus year old person with
dementia who has been placed at Alexian Village, an “assisted living” facility
in Northern Milwaukee County, for several years. My ward’s condition is stable
and no one anticipates that the level of care provided by Alexian Village staff
will increase substantially in the near future. The level of care and the
quality of life provided has been excellent. Because my ward has money saved,
the rate charged by the facility for services provided was about $5,400 per
month, which is average for similar facilities in the area.
Ascension
Senior Living recently purchased Alexian Village. The new owners decided that
they needed a greater profit margin from Alexian. In order to justify rate
increases, they came up with an 11 page assessment questionnaire that purports
to measure how much staff time a resident will need to receive the care they
need. After “assessing” my ward, without my knowledge or consent, the new
managers decided that my ward was on “Level Two” and would be required to pay
an additional $1,200 per month.
The
problem with this 20+% bump, $14,000 more per year, is that Alexian Village is
not going to provide any additional services or staff time to my ward for these
additional payments. After I complained about the arbitrary and unconscionable
increase, the regional vice-president asked for a meeting where they announced
they had recalculated the assessment and figured out my ward was really at
“Level One,” lowering the additional payment for the same level of service to a
mere $800 more per month or $9,600 more per year. The justification offered
amounted to little more than a Shkreliesque, “Because we can.”
Ascension
management knows they have a captive and vulnerable population. They know it
would be terribly disruptive and damaging for those in their care to be
uprooted from all they currently know and moved to a more reasonably priced
facility. Ascension raised the unregulated rates for those who can pay just to
turn a larger profit.
If
you need to start looking for “assisted living” for an elderly parent or
grandparent, consider anyplace else other than Alexian Village or any other
facility connected to Ascension Senior Living. Their pricing philosophy is
anything but Christian and they do not seem to care. Shkreli would be proud,
but probably say they did not raise the rates enough.
Waring
R. Fincke is a retired attorney and serves as a guardian for the elderly and
disabled.